William Ury, author of "Getting to Yes," offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations -- from family conflict to boardroom battles.
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Motivational entrepreneur Seth Godin discusses the mindset of a winner and how settling for mediocre is never good enough.
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For thirty years Ben & Jerry's has built a reputation as a fun-loving, socially responsible and creative company. Jerry Greenfield tells us about learning from failure, giving things away and authentic marketing.
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Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't: Traditional rewards aren't always as effective as we think.
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Professional speaker and author, Shep Hyken, tells his famous story about the cab driver. This story is an amazing example of great customer service.
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Rory Sutherland with a very funny look on how advertising adds value to a product by changing our perception, rather than the product itself.
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